This tender seeks qualified service providers for the maintenance and support of LAN and wireless infrastructure, including the hosting of the iMaster NCE platform for a three-year period. Key requirements include certified technicians and adherence to industry standards.
The purpose of this tender is to engage a competent service provider for the comprehensive maintenance and support of Mintek's Local Area Network (LAN) and wireless infrastructure. The selected contractor will be responsible for end-to-end installation, ongoing technical support, incident management, and system restoration. Additionally, the contractor will oversee the hosting and licensing of the iMaster NCE platform, ensuring seamless service continuity and adherence to established change control procedures.
Bidders must demonstrate proven experience in managing enterprise-scale environments with complex structured cabling and network infrastructure. The scope includes the installation of CAT6 cabling, fiber optics, and all necessary accessories, alongside providing documented support coverage schedules. The contractor will be expected to maintain high service levels, with a commitment to quality and compliance with ISO standards, ensuring all materials are genuine OEM and fully compliant with specifications. This tender represents an opportunity for businesses with relevant expertise to contribute to a critical infrastructure project.
This tender is suitable for IT service providers with expertise in network infrastructure, certified technicians in cabling and fiber optics, and experience in managing enterprise-level IT environments. Companies with relevant certifications and a proven track record in similar projects are encouraged to apply.