This tender has closed on 22 September 2026.
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This tender seeks a service provider for the maintenance and support of the SAGE 300 People system and MCI DirectHire integration for 12 months, starting December 2026. Key requirements include system updates, user training, and compliance with service level agreements.
The Office of the Pension Funds Adjudicator (OPFA) is inviting bids for the maintenance and support of its SAGE 300 People system, which is essential for managing human resources and payroll functions. The selected service provider will be responsible for maintaining the on-premises system, ensuring the integration with MCI DirectHire is seamless, and providing technical support for a period of 12 months starting December 2026. This includes renewing licenses, training super users, and updating training materials to reflect system changes.
The scope of services encompasses a range of maintenance activities, including incident resolution, system upgrades, and performance monitoring. The successful bidder will also ensure compliance with service level agreements (SLAs) and participate in disaster recovery tests. This tender is ideal for experienced service providers with a proven track record in maintaining SAGE 300 People systems and integrating recruitment platforms. By securing this contract, the selected provider will play a crucial role in enhancing the OPFA's operational efficiency and service delivery to its stakeholders.
This tender is suitable for IT service providers with expertise in SAGE 300 People systems, HR software maintenance, and integration services. Companies with a strong background in providing technical support and training in similar environments are encouraged to apply.
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