The National Consumer Commission seeks proposals for the support and maintenance of its Local Area Network (LAN) infrastructure for a period of 36 months. Key requirements include managing Cisco switches and access points, ensuring cybersecurity, and providing ongoing technical support.
The National Consumer Commission (NCC) invites qualified service providers to submit proposals for the support and maintenance of its Local Area Network (LAN) infrastructure over a 36-month period. This project encompasses the management of six Cisco 48-Port PoE switches, twelve Cisco access points, and two Cisco ISR routers, along with two Cisco Catalyst 9500 core switches. The successful bidder will be responsible for ensuring the reliability and security of the network, including regular monitoring, firmware updates, and immediate response to any cybersecurity threats.
In addition to hardware management, the service provider will be required to establish a central management platform for overseeing the LAN infrastructure. The scope of work includes routine maintenance, troubleshooting, configuration changes, and the provision of warranty services. The NCC emphasizes the importance of a performance-based contract, with quarterly reviews to assess the service provider's performance against the agreed Service Level Agreement (SLA). This tender offers a unique opportunity for businesses with expertise in network management and cybersecurity to contribute to enhancing the NCC's operational efficiency.
This tender is suitable for IT service providers specializing in network infrastructure, particularly those with experience in Cisco products and cybersecurity. Companies that can demonstrate a track record of providing technical support and maintenance services for LAN systems will find this opportunity relevant.