The FSCA seeks a service provider to deliver backup software licenses and management services for three years. Key requirements include Commvault accreditation and comprehensive support capabilities.
The Financial Sector Conduct Authority (FSCA) invites bids for the provision of backup software licenses and management services, specifically utilizing Commvault technology. The successful bidder will be responsible for renewing existing licenses, supplying additional capacity, and providing end-to-end management and support services for a period of three years. This includes system upgrades, data archiving, and proactive health checks of backup environments. The contractor must demonstrate experience with Commvault solutions and possess the necessary certifications to ensure compliance with the FSCA's operational standards.
Bidders must be accredited partners of Commvault and demonstrate a solid track record in providing similar services. The scope of work encompasses not only the renewal of licenses but also the management of the backup lifecycle, including daily health checks, performance reporting, and participation in disaster recovery simulations. The FSCA emphasizes the importance of maintaining high service levels, with specific response and resolution times outlined in the tender documents. This contract represents a significant opportunity for qualified service providers to engage with a key public entity in South Africa.
This tender is suitable for IT service providers, particularly those with expertise in backup solutions and Commvault technology. Companies that are accredited partners of Commvault and have a proven track record in software management and support services should apply.