This tender seeks the renewal of Cohesity NetBackup software licenses, hardware maintenance, and onsite support for a period of three years, with annual payments. Key requirements include comprehensive support services and adherence to specified service levels.
The State Security Agency is inviting bids for the renewal of Cohesity NetBackup software licenses, alongside essential hardware maintenance and onsite support services. This engagement will span three years, with payments made annually. The selected service provider will be responsible for ensuring the operational efficiency of the Cohesity backup environment, which includes providing additional licenses, renewing existing licenses, and delivering hardware maintenance. The tender requires bidders to demonstrate a proven track record in supporting Cohesity NetBackup solutions, along with the necessary certifications and experience in the field.
The scope of work includes not only the renewal of licenses but also a commitment to providing 24/7 support, conducting regular health checks, and ensuring compliance with best practices in data backup and recovery. Bidders must be prepared to offer detailed pricing for both software and support services, ensuring that all costs, including travel for onsite visits, are accounted for. This tender represents an opportunity for businesses with expertise in IT infrastructure and data management solutions to contribute to the security and efficiency of government operations.
This tender is suitable for IT service providers, particularly those specializing in data backup solutions, software licensing, and technical support services. Companies with experience in managing Cohesity or similar backup environments are encouraged to apply.