This tender is for the renewal of the Fire Web call taking and dispatching program license, valid until June 30, 2029. The contract includes provisions for SMS credits and requires compliance with municipal regulations.
The Cape Winelands District Municipality is seeking bids for the renewal of its existing Fire Web call taking and dispatching program license, which is essential for efficient emergency response operations. The renewal will cover a period from September 1, 2026, to August 31, 2029, and includes one parent license and five child licenses, along with a minimum of 24,000 SMS credits per license per annum. Bidders must provide a proforma invoice 30 days before the commencement of the renewal period.
The successful bidder will be expected to maintain a high standard of service throughout the contract duration, ensuring that the Fire Web program remains operational and effective in supporting the municipality's fire services. Compliance with all relevant municipal regulations and the submission of required documentation, including proof of B-BBEE status and locality, is mandatory. This tender presents an opportunity for service providers with expertise in software licensing and emergency services technology to contribute to public safety.
This tender is suitable for software providers specializing in emergency services technology, particularly those with experience in call taking and dispatch systems. Businesses that can demonstrate compliance with municipal regulations and provide necessary documentation for B-BBEE and locality are encouraged to apply.