The Manufacturing, Engineering and Related Services SETA seeks proposals for business process mapping services to enhance HR operations. The project duration is 12 months, focusing on identifying inefficiencies and optimizing processes.
The Manufacturing, Engineering and Related Services SETA (merSETA) invites qualified service providers to submit proposals for comprehensive business process mapping services. This initiative aims to analyze and redesign human resource processes in preparation for the implementation of an automated Human Resource Information System (HRIS). The selected service provider will conduct in-depth studies to identify inefficiencies, redundancies, and control gaps within HR operations, ensuring alignment with future system requirements.
The scope of work includes detailed analysis of HR functions such as workforce planning, recruitment, employee relations, and payroll. Service providers are expected to develop current-state and future-state process maps, facilitate workshops for stakeholder engagement, and provide actionable recommendations for process optimization. The ultimate goal is to enhance operational efficiency, improve service delivery, and drive digital transformation through automation. Successful bidders will deliver well-documented processes, implementation roadmaps, and regular progress reports throughout the 12-month project duration.
This tender is suitable for consulting firms specializing in business process mapping, human resources optimization, and digital transformation services, particularly those with experience in the public sector and a strong understanding of HR functions.