Employee Assistance Programme Services

Open Closing: 19 Nov 2026 at 11:00 Published: 21 Oct 2026

Overview

Summary

Appointment of a service provider to render an Employee Assistance Programme (EAP) to PSiRA staff for 60 months. Bidders must submit a firm-price pricing schedule, attend a compulsory virtual briefing on 30 October 2026, and deliver sealed bids by 19 November 2026.

Detailed Description

The Private Security Industry Regulatory Authority (PSiRA) has issued a Request for Proposals (Reference PSiRA/2026/27/RFB/05) for the appointment of a service provider to render an Employee Assistance Programme (EAP) to its staff over a fixed period of 60 months. An EAP is a workplace support service that offers confidential counselling, psychosocial support, and referral services to employees dealing with personal, family, financial, work-related, or health challenges. The programme is intended to support staff wellbeing, productivity, and resilience within the public entity.

The bid documentation sets out a structured submission process. Attendance at a compulsory virtual briefing session on 30 October 2026 is a mandatory requirement, and sealed bids must be deposited at the PSiRA Head Office tender box in Centurion before the closing date and time of 11:00 on 19 November 2026. Bids must be submitted on the official Standard Bidding Documents (SBD), including the Invitation to Bid (SBD 1), Pricing Schedule (SBD 3.1), Declaration of Interest (SBD 4), and Preference Point Claim Form (SBD 6.1), together with signed and initialled Terms of Reference and General Conditions of Contract. The Pricing Schedule must reflect a firm total bid price, the persons involved and their rates, project phases with costs and man-days, the commencement period after acceptance, and the estimated total man-days. Bids are valid for 120 days from the closing date.

Evaluation follows the 80/20 preference point system, with 80 points allocated to price and 20 points to specific goals, including EME status, 100% Black ownership, more than 75% women ownership, and ownership by people with disabilities. Bidders must provide valid tax compliance status (PIN or CSD number), and the bid will be invalid if mandatory particulars are omitted. The successful bidder will be required to sign a written contract (SBD 7). Note that the bid document refers to a 'panel of service providers' on the Invitation to Bid cover, which may indicate that more than one provider could be appointed; prospective bidders should seek clarification through the listed contact persons. Relevant service providers include registered psychology practices, employee wellness companies, and organisations with established EAP delivery capacity.

Suitable Businesses

This tender is suitable for registered psychology practices, licensed counselling and social work organisations, employee wellness and EAP providers, and occupational health service companies with experience delivering confidential employee support programmes. Bidders should hold valid tax compliance status and CSD registration, and EMEs, QSEs, and businesses owned by Black people, women, or people with disabilities may benefit from the specific goals preference points. Consortia and joint ventures are permitted, provided each party submits separate tax and CSD documentation.

Documents

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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Location & Address

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Free account · plans from R199/month
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Contact Information

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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Briefing Information

Briefing Session: Available
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Free account · plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

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