This tender seeks a qualified service provider for maintenance, technical support, and enhancements of AGRISETA’s Sage X3 ERP and Sage 300 People systems, including e-recruitment and CRM solutions, for a period of 36 months with a possible 24-month extension.
The Agricultural Sector Education and Training Authority (AGRISETA) is inviting proposals from experienced service providers to deliver comprehensive maintenance and technical support for its existing Sage X3 Enterprise Resource Planning (ERP) and Sage 300 People systems. The scope of work includes system enhancements, licensing, and necessary changes to ensure optimal performance and compliance with evolving business needs. Additionally, the successful bidder will be responsible for the design, implementation, and ongoing support of e-recruitment, performance management, and development systems, as well as a Customer Relationship Management (CRM) system.
This project will span a period of 36 months, with an option for a further 24-month extension at AGRISETA's discretion. The selected service provider will play a crucial role in enhancing the operational efficiency of AGRISETA by ensuring the systems are up-to-date, user-friendly, and aligned with the organization's strategic objectives. The tender emphasizes the importance of a collaborative approach, where the service provider will work closely with AGRISETA staff to tailor solutions that meet specific organizational needs, thereby maximizing the value derived from these critical systems.
This tender is suitable for IT service providers specializing in ERP and CRM systems, particularly those with experience in Sage products. Companies with a proven track record in system maintenance, technical support, and implementation of HR and recruitment solutions are encouraged to apply.