Maintenance and Support for ACME Software

Open Closing: 21 Jul 2026 at 11:00 Published: 7 Jul 2026

Overview

Summary

This tender seeks bids for the maintenance and support of the Archive Content Manager Enabler (ACME) software for the Department of Defence over a three-year period. Bidders must be registered and compliant with the Central Supplier Database (CSD).

Detailed Description

The Department of Defence (DOD) is inviting bids for the procurement of maintenance and support services for the Archive Content Manager Enabler (ACME) software. This contract will span a duration of three years, during which the selected vendor will be responsible for ensuring the software's optimal performance, providing timely updates, and offering technical support to DOD personnel. Bidders must demonstrate their capability to maintain software compliance and provide effective troubleshooting services.

Key requirements include the need for bidders to be registered with the Central Supplier Database (CSD) and to have updated company details. Additionally, bidders should have experience in managing software solutions, specifically those related to content management systems. A compulsory briefing session will be held to clarify any queries and provide further insights into the expectations of the DOD. The successful bidder will play a crucial role in enhancing the operational efficiency of the DOD's archival processes, thereby contributing to improved data management and accessibility.

Suitable Businesses

This tender is suitable for IT service providers, particularly those specializing in software maintenance and support, as well as companies with experience in content management systems. Businesses that are registered with the CSD and have a proven track record of delivering similar services are encouraged to apply.

Documents

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Briefing Information

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