The Companies Tribunal seeks qualified service providers for the support and maintenance of its Case Management System. This includes system optimization, fault resolution, and documentation updates over a contract period of 60 days.
The Companies Tribunal is inviting proposals for the provision of support services for its Case Management System (CMS). The selected service provider will be responsible for ensuring the system's optimal functionality, which includes responding to logged faults, implementing approved enhancements, and conducting user acceptance testing. The service provider will also be tasked with fine-tuning system performance and updating all relevant documentation following changes.
This tender is aimed at businesses with proven experience in system support and maintenance, particularly those familiar with case management applications. Proposals should include a detailed company profile, relevant experience, and references from similar projects. The evaluation will consider both technical capabilities and pricing, with a focus on achieving specific goals related to empowerment and inclusivity as outlined in the Preferential Procurement Policy Framework Act.
This tender is suitable for IT service providers with expertise in case management systems, software maintenance, and a track record of delivering similar services to government entities or large organizations.