This tender seeks a provider for billing software services to enhance utility billing at King Shaka International Airport for a duration of six months. Key requirements include installation, configuration, and ongoing support.
The Airports Company of South Africa is inviting tenders for the provision of billing software services aimed at improving the accuracy and efficiency of utility billing at King Shaka International Airport. The selected service provider will be responsible for uninstalling the current software, implementing a new system, and ensuring seamless integration with existing infrastructure. This project is critical as it addresses existing gaps in billing accuracy, which currently sees only 50% of tenant billing targets being met, leading to significant financial implications for the airport's operations.
The scope of work includes the installation and configuration of the new billing software, ensuring compatibility with the existing Automatic Meter Reading (AMR) system, and providing comprehensive training and support to airport staff. Additionally, the service provider will be required to generate monthly utility billing reports for electricity and water, optimize tariffs, and respond to tenant queries within 48 hours. This initiative not only aims to enhance billing accuracy but also supports the airport's commitment to energy management and sustainability, aligning with government regulations for energy performance certification.
This tender is suitable for IT companies specializing in billing software solutions, particularly those with experience in utility management systems and airport operations. Businesses with a proven track record in software installation, configuration, and support services are encouraged to apply.