Software Maintenance and Support Services

Open Closing: 17 Jul 2026 at 16:00 Published: 10 Jul 2026

Overview

Summary

This tender seeks qualified vendors to provide software maintenance and support for Winscribe Software over a 12-month period, including telephonic support and necessary upgrades.

Detailed Description

Johannesburg Water is inviting bids for comprehensive software maintenance and support services for Winscribe Software. The successful vendor will be responsible for providing 30 hours of telephonic support and managing five Winscribe concurrent licenses along with 30 export licenses. Additionally, the vendor must ensure that all services include collection and delivery of the software for maintenance purposes.

The scope of work includes not only routine maintenance but also upgrades as required by the software’s original equipment manufacturer. Bidders must provide proof of their capability to deliver these services, including a partner certificate or letter from the OEM. This tender is an excellent opportunity for businesses specializing in software support and maintenance, particularly those with experience in managing Winscribe Software or similar systems.

Suitable Businesses

This tender is suitable for IT service providers and software maintenance companies with expertise in Winscribe Software or similar applications, particularly those capable of providing comprehensive support and upgrades.

Documents

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Location & Address

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Special Conditions

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