This tender has closed on 4 September 2026.
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This tender seeks a service provider for the supply and maintenance of bulk voice services from 2027 to 2030, including a Cisco Unified Communications Manager (CUCM) upgrade for enhanced voice connectivity and reliability.
The East London Industrial Development Zone Corporation is inviting proposals for the supply and maintenance of bulk voice services for the period 2027-2030, alongside a critical upgrade of the Cisco Unified Communications Manager (CUCM). The successful bidder will be responsible for delivering fiber-based voice services to ensure high availability and redundancy across two data centers, with a target uptime of 99.999%. Key requirements include the migration from existing PRI-based handoff to SIP trunks, number porting, and the provision of compatible handsets where necessary.
Proposals must include a comprehensive implementation plan detailing project timelines, risk management strategies, and testing protocols. The scope also encompasses a detailed project management approach, including monthly performance reports and a risk register. Preference will be given to suppliers demonstrating a commitment to Broad-Based Black Economic Empowerment (BBBEE) and those with relevant experience in similar projects. This tender presents an opportunity for businesses to contribute to the advancement of communication infrastructure in the Eastern Cape while ensuring compliance with government procurement policies.
This tender is suitable for telecommunications companies, IT service providers, and firms specializing in voice solutions and infrastructure upgrades, particularly those with experience in Cisco systems and fiber connectivity.
Answer a few questions — by voice, chat or a short form — and your official quote arrives as a PDF you can circulate for sign-off, ready to accept online. One fixed annual figure for your whole bid team.