Appointment of a non-profit service provider to manage the Rosemoor Home for the Aged in George for three years. Scope covers daily operations, meals for up to 185 residents, social work, transport and older-persons programmes. Compulsory briefing 5 Nov 2026; closes 27 Nov 2026.
George Municipality is seeking proposals from qualified non-profit organisations to manage the day-to-day operations of the Rosemoor Home for the Aged, located at Erf 8615, Attakwa Street, Rosemoor, George. The contract runs for three years. The Municipality owns the buildings and remains responsible for building maintenance, the waiting list, unit allocation and the signing of rental agreements. The appointed provider must operate from the same site with staff available daily, and must be strategically placed to handle resident complaints, queries and requests. The facility has 130 units (55 double and 75 single), accommodating up to 185 residents.
The core service requirements include staffing administrative offices on weekdays from 08:00 to 16:30 with after-hours emergency availability, and maintaining emergency protocols. The provider must prepare monthly reports on maintenance, social issues and complaints, and must promptly report violence, misuse of units or breaches of house rules. Residents must receive three balanced meals a day, prepared in a fully equipped kitchen by an appointed cook who holds a Certificate of Acceptance for the kitchen. A driver must transport residents to town, clinics and doctors. The provider must also appoint a qualified Social Worker to conduct eligibility assessments and psychosocial support, and a Social Auxiliary Worker to handle intakes and client files. Admissions, registration with Old Age Centres, and referrals to a home for frail care are also part of the scope.
The specification lists a broad programme framework for older persons, including economic empowerment, health and information campaigns, education and skills development, recreation, counselling, intergenerational activities, access to social grants and indigent-policy services, and nutrition programmes such as meals on wheels and special diets. The provider must supply its own insured kitchen equipment, vehicle, office furniture and IT equipment. Mandatory documents include a valid NPO/NPC/NGO registration number, the most recent audited financial statements, three months of bank statements, proof of subsidy from the Department of Social Development or another funder, a roadworthy certificate for the vehicle, and certified qualifications and driver's licences for key staff. Bidders must also attend a compulsory briefing at the site on 5 November 2026 at 10:00, as non-attendance disqualifies the bid. Bids are scored in three phases: administrative compliance, functionality (minimum 43 of 65 points), and price, B-BBEE and specific goals. The advert allocates 80 points to price and 20 to B-BBEE and specific goals, while the preference form (MBD 6.1) lists 80 for price, 10 for B-BBEE and 10 for specific goals. Bidders should confirm the weighting with the buyer. Tender documents are free to download from the George Municipality website, and bids close at 12:00 on 27 November 2026 at the Civic Centre tender box.
Registered non-profit organisations (NPO), non-profit companies (NPC) and NGOs with an active registration number and demonstrated experience in elderly care, residential facility management or social development. Suitable applicants include those with a track record of managing care homes or older-persons programmes, existing subsidies or donor funding, and access to qualified social workers, nurses, cooks and drivers. Businesses that can manage a full catering operation, provide their own vehicle and equipment, and maintain a local office in George, which earns specific-goal points, are well placed. Consortia or joint ventures may apply if they submit a joint venture agreement and separate tax compliance certificates. Bidders must not be persons in the service of the state. The compulsory site briefing on 5 November 2026 is essential, and the scope, compliance requirements and funding model are substantial, so this opportunity suits organisations with adequate capacity and financial standing.
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