LogRhythm Licensing Renewal and Support Services

Open Closing: 28 Sep 2026 at 12:00 Published: 18 Sep 2026

Overview

Summary

The Community Schemes Ombud Service seeks a provider for LogRhythm licensing renewal and comprehensive support services for 12 months. Key requirements include 24/7 monitoring, incident response, and threat intelligence integration.

Detailed Description

The Community Schemes Ombud Service (CSOS) is inviting proposals for the renewal of LogRhythm licenses and the provision of ongoing support services for a duration of 12 months. The selected service provider will be responsible for ensuring continuous 24/7 monitoring, incident detection, and response capabilities, aligned with the existing Security Operations Centre (SOC) operations. This includes maintaining the SIEM platform, providing OEM-backed support, and enhancing the overall cyber resilience of the organization.

The scope of work encompasses licensing renewal, incident management, threat intelligence integration, and SIEM content engineering. Providers must demonstrate their capability to deliver advanced reporting, threat detection, and incident response services. Additionally, the successful bidder will be required to provide training and knowledge transfer to internal teams, ensuring that the CSOS maintains a high level of operational efficiency and security compliance throughout the contract period.

Suitable Businesses

This tender is suitable for IT service providers specializing in cybersecurity, particularly those with experience in LogRhythm products, managed security services, and incident response capabilities. Companies with a proven track record in delivering 24/7 SOC operations and threat intelligence services are encouraged to apply.

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