This tender has closed on 19 June 2026.
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Provision of comprehensive Employee Assistance Programme (EAP) services for Eskom employees and their immediate families over five years, focusing on mental health support and crisis intervention.
This tender seeks to establish a contract for the provision of a comprehensive, confidential, and integrated Employee Assistance Programme (EAP) for Eskom employees, their immediate family members, learners, apprentices, graduates-in-training, and contractors affected by critical incidents. The successful bidder will be required to deliver a range of services including in-person, telephonic, and virtual counseling, 24/7 crisis support, and family access services. All services must comply with the highest standards of confidentiality and professionalism, ensuring that all employees have access to the necessary support when needed.
The EAP services will be required on an 'as and when needed' basis, with a focus on providing timely and effective support to employees facing personal or work-related challenges. Key requirements include a national footprint for service delivery, qualified professionals registered with relevant professional bodies, and a robust reporting and quality assurance framework. The contract duration is set for five years, allowing for a sustained partnership aimed at enhancing employee well-being and productivity across Eskom's operations.
This tender is suitable for businesses specializing in mental health services, counseling, and employee wellness programs, particularly those with experience in providing EAP services to large organizations.