Connect Direct Services Renewal NEW

Open Closing: 29 Sep 2026 at 12:00 Published: 22 Sep 2026

Overview

Summary

The Road Accident Fund seeks a qualified service provider for the renewal of Connect Direct Services and support for a 12-month period. Key requirements include compliance with security measures and data protection regulations.

Detailed Description

The Road Accident Fund (RAF) is inviting proposals from qualified service providers for the renewal of Connect Direct Services for a duration of twelve months. This tender emphasizes the importance of maintaining high standards of security and confidentiality, as the selected provider will handle sensitive RAF data and documents. Compliance with the Protection of Personal Information Act, 4 of 2013, is mandatory, ensuring that all personal and confidential information is processed securely and responsibly.

Service providers must demonstrate robust protocols for document handling, transportation, retrieval, and storage. This includes maintaining accurate records, implementing secure access controls, and ensuring physical security measures are in place. Additionally, the provider must have a comprehensive incident response plan to address potential data breaches and must ensure that any subcontractors adhere to the same stringent security and data protection standards. By fulfilling these requirements, the selected provider will play a crucial role in safeguarding the integrity of the RAF's operations and data management processes.

Suitable Businesses

This tender is suitable for IT service providers, data management firms, and companies specializing in document security and compliance solutions. Businesses with experience in handling sensitive information and a strong understanding of data protection regulations are encouraged to apply.

Documents

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