Ivanti ISM Maintenance and Support Services NEW

Open Closing: 8 Jun 2026 at 14:00 Published: 2 Jun 2026

Overview

Summary

The Road Accident Fund seeks an accredited partner for the renewal of Ivanti ISM Maintenance and Support for 12 months. Key requirements include compliance with security measures and data protection regulations.

Detailed Description

The Road Accident Fund (RAF) is inviting proposals from accredited support partners for the renewal of Ivanti ISM (Ivanti Neurons for Enterprise Service Management) Maintenance and Support Services for a duration of twelve months. This tender emphasizes the importance of maintaining high standards of security and compliance, particularly in handling sensitive documents and data in accordance with the Protection of Personal Information Act, 4 of 2013.

The selected service provider will be responsible for implementing robust security measures, including secure document handling, transportation, storage, and access control. They must ensure that all protocols are in place to protect RAF's confidential information from unauthorized access or breaches. Additionally, the service provider will need to maintain accurate records of document handling activities and comply with data protection obligations, including incident reporting and response plans. This tender represents a significant opportunity for businesses specializing in IT service management and cybersecurity to partner with a key governmental entity, ensuring the integrity and security of vital data.

Suitable Businesses

This tender is suitable for IT service management firms, cybersecurity specialists, and companies with expertise in data protection and compliance. Businesses that have experience working with government entities and can demonstrate robust security protocols are encouraged to apply.

Documents

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Location & Address

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Contact Information

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