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Buy nowSeeking a service provider for debt collection services, including legal action support, on behalf of the South African Social Security Agency for a period of 36 months. Key requirements include experience in debt recovery and compliance with relevant legislation.
The South African Social Security Agency (SASSA) is inviting bids for the appointment of a service provider to manage and recover outstanding debts owed to the agency. This contract will span 36 months and requires the selected provider to engage in various debt collection activities, including tracing debtors, negotiating payment agreements, and taking legal action when necessary. The service provider must demonstrate extensive experience in debt collection, particularly in managing social grant-related debts, and must comply with all applicable laws and SASSA policies.
The scope of work includes preparing legal documents, conducting telephonic and SMS interactions with debtors, and maintaining detailed records of all communications and agreements. The successful bidder will also be responsible for reporting on collection efforts and providing updates on debtor information. This tender is suitable for firms with a proven track record in debt recovery, particularly those with in-house legal capabilities to facilitate legal proceedings when required. The aim is to enhance SASSA's debt recovery processes and ensure compliance with financial regulations, ultimately benefiting the agency's financial health and operational efficiency.
This tender is suitable for businesses specializing in debt collection, particularly those with legal expertise and experience in public sector contracts. Companies with a strong understanding of South African financial regulations and social assistance policies are encouraged to apply.