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ICT Managed Services for 36 Months

Open Closing: 31 Jul 2026 at 11:00 Published: 3 Jul 2026

Overview

Summary

The KZN Growth Fund Agency seeks proposals for comprehensive ICT managed services over a 36-month period. Key requirements include cybersecurity, LAN management, email security, and telephony solutions.

Detailed Description

The KZN Growth Fund Agency is inviting proposals from qualified service providers for the provision of ICT managed services for a duration of 36 months. The scope of work includes ensuring high availability and performance of ICT infrastructure, enhancing cybersecurity measures, and providing proactive monitoring and support services. The successful bidder will manage existing services such as Microsoft 365, HP Aruba network equipment, and email security through Mimecast, while also implementing a modern cloud-based telephony solution.

Additionally, the service provider will be responsible for maintaining compliance with relevant governance frameworks and ensuring business continuity through effective disaster recovery strategies. This tender presents an opportunity for businesses to engage in a long-term partnership aimed at driving digital transformation and operational efficiency within the KZN Growth Fund Agency. Interested bidders must demonstrate their capacity to deliver on the outlined requirements, including a commitment to service level agreements and continuous improvement initiatives.

Suitable Businesses

This tender is suitable for established ICT service providers with experience in managed services, cybersecurity, network management, and cloud-based telephony solutions. Companies that can demonstrate a strong track record in delivering similar services and possess the necessary certifications are encouraged to apply.

Documents

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Location & Address

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Contact Information

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Briefing Information

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