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Agrément South Africa seeks a service provider for support and maintenance of the SAGE 300 People Human Resources System, ensuring optimal performance for 40 users. Key requirements include system setup, training, and module enhancements.
Agrément South Africa is inviting proposals for the appointment of a service provider to deliver comprehensive support and maintenance for the SAGE 300 People Human Resources System. This system currently serves 40 users and requires ongoing technical support, maintenance of various modules including Human Resource Master Data, Performance Management, Payroll Administration, and Employee Relations. The selected provider will also be responsible for setting up additional modules as needed and conducting training sessions for HR administrators and line managers.
The scope of work includes maintaining the system's current technical setup, enhancing it as necessary, and ensuring that all modules function effectively to support the organization's HR processes. The service provider must be a certified SAGE Business Partner and demonstrate experience in similar projects. The successful bidder will enter into a Service Level Agreement (SLA) with Agrément South Africa, ensuring that all service delivery meets agreed performance standards. This tender presents an opportunity for businesses with expertise in HR systems and a commitment to quality service delivery.
This tender is suitable for IT service providers specializing in HR software solutions, particularly those with experience in SAGE products. Businesses that can demonstrate a track record of system maintenance, user training, and technical support for similar HR systems are encouraged to apply.