The National Consumer Commission seeks a service provider to conduct an impact assessment of its education and enforcement interventions from 2019 to 2025. The assessment will evaluate effectiveness and inform future strategies.
The National Consumer Commission requires a qualified service provider to undertake a comprehensive impact assessment of its education and enforcement interventions aimed at enhancing consumer rights and business compliance. This assessment will cover a five-year period from 2019 to 2025 and will involve a desktop review of existing literature, nationally representative surveys of consumers and businesses, and focus group discussions across various provinces. The goal is to determine the effectiveness of these interventions in improving consumer understanding of their rights and enhancing business compliance with the Consumer Protection Act.
The successful bidder will be responsible for developing a detailed project plan that outlines the methodology, activities, timelines, and deliverables. Key deliverables will include an inception report, literature review, fieldwork report, and a final report with actionable recommendations. The assessment aims to provide evidence-based insights that will guide the Commission in refining its strategies to promote consumer awareness and fair business practices, ultimately contributing to a more equitable marketplace.
This tender is suitable for businesses specializing in market research, social impact assessments, and public policy evaluation, particularly those with experience in consumer rights and business compliance studies.