The Limpopo Tourism Agency seeks a qualified Sage Business Partner to provide professional support services for Sage 200 Evolution and Sage 300 People over a 36-month period. Services will be on an as-needed basis, ensuring operational efficiency and system reliability.
The Limpopo Tourism Agency invites accredited Sage Business Partners to submit proposals for professional support services for Sage 200 Evolution and Sage 300 People. This engagement will last for a period of thirty-six (36) months, during which the selected partner will provide essential support on a need basis. The agency relies heavily on these systems for its financial and operational processes, necessitating a service provider capable of delivering reliable, responsive, and cost-effective support.
The scope of work includes installation, configuration, upgrades, administration, maintenance, troubleshooting, and error resolution for both on-premises and cloud-hosted environments. Additionally, the service provider will offer advisory services on system functionality, integration, and optimization, as well as training sessions for staff. The successful bidder will enter into a Service Level Agreement (SLA) with the agency, ensuring that all services rendered meet the required standards and compliance. This tender presents an excellent opportunity for Sage Business Partners to engage with a prominent agency and contribute to enhancing its operational capabilities.
This tender is suitable for accredited Sage Business Partners with expertise in Sage 200 Evolution and Sage 300 People, particularly those capable of providing comprehensive support services, including installation, training, and system optimization.