Eskom seeks proposals for electricity bill payment services for a duration of four years. This tender requires providers to demonstrate capability in managing electronic payment systems and ensuring compliance with Eskom's operational standards.
Eskom Holdings SOC Ltd invites tenders for the provision of electricity bill payment services over a four-year period. The selected service provider will be responsible for facilitating seamless electronic payments, ensuring compliance with Eskom's operational and regulatory requirements. Key responsibilities include managing payment processing, maintaining secure transaction systems, and providing customer support to address payment-related inquiries.
Tenderers must demonstrate their capacity to operate across all provinces, including rural areas, and must possess the necessary technology and licenses to ensure efficient payment processing. The evaluation will focus on functionality, price, and adherence to Eskom's standards, with a minimum threshold of 70% required for functionality. Successful bidders will contribute to Eskom's goal of enhancing customer service and operational efficiency in electricity billing.
This tender is suitable for businesses specializing in electronic payment solutions, financial services, and those with experience in utility billing systems. Companies with a proven track record in managing large-scale payment operations and customer service are encouraged to apply.