Enterprise Content Management Strategy Development

Open Closing: 30 Sep 2026 at 10:00 Published: 17 Sep 2026

Overview

Summary

This tender seeks a qualified service provider to develop an Enterprise Content Management (ECM) strategy, governance framework, target architecture, and a technology roadmap, compliant with NARSSA standards, over a six-month period.

Detailed Description

The Passenger Rail Agency of South Africa (PRASA) invites proposals for the development of a comprehensive Enterprise Content Management (ECM) strategy. This project encompasses the creation of a governance framework, target architecture, and a technology roadmap, as well as a NARSSA-compliant organizational file plan. The successful bidder will be required to assess current content management practices, identify gaps, and propose solutions that align with best practices in ECM. The project duration is six months, during which the provider will collaborate closely with PRASA stakeholders to ensure that the ECM strategy meets organizational needs and regulatory requirements.

Key deliverables include a detailed ECM strategy document, a governance framework that outlines roles and responsibilities, a target architecture that defines the technical landscape, and a technology roadmap that outlines implementation timelines and milestones. Additionally, the organizational file plan must comply with NARSSA standards, ensuring that all documentation and records management practices are in line with national regulations. This tender represents an opportunity for businesses with expertise in ECM solutions to contribute to the modernization and efficiency of PRASA's content management processes.

Suitable Businesses

This tender is suitable for consulting firms and service providers specializing in enterprise content management, information governance, and technology strategy development, particularly those with experience in public sector projects and compliance with national standards.

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