DEIB Programme Design and Delivery Services

The South African National Parks (SANParks) has issued a tender for the appointment of a service provider to design and deliver a solution-driven Diversity, Equity, Inclusion and Belonging (DEIB) programme over a period of thirty-six (36) months. The programme is intended to accelerate organisational cultural transformation across SANParks, including its Head Office in Pretoria, regional offices, administrative centres and national parks, excluding Kruger National Park. Key focus areas include unconscious bias, microaggressions, intersectionality, psychological safety, emotional intelligence, team conflict, employment equity and accountability. The programme aims to build participant self-awareness and equip employees with practical strategies to identify, prevent and address all forms of unfair workplace discrimination.

The scope requires a quantitative, phased rollout reaching approximately 2,000 employees, with delivery adapted to each region's operational context across parks in the Northern, Arid, Cape, Garden Route and Frontier regions. Delivery must be interactive and face-to-face, using case studies, role-play, simulations, group discussions and SANParks-specific scenarios, with clustered training schedules to limit disruption and travel costs. The provider must also deliver monitoring and reporting, including participation tracking, pre- and post-assessments, behavioural indicators, and consolidated executive (EXCO) reports. Bidders must include all travel and subsistence costs, with accommodation for facilitators at the bidder's cost, and provide firm pricing in ZAR, inclusive of VAT, valid for 150 days.

Evaluation follows three phases: functionality (minimum 70% threshold), presentation or demonstration via Microsoft Teams, and price and preference scoring on an 80/20 basis. Functionality criteria assess relevant DEIB track record within five years (minimum three client references), facilitator qualifications at NQF Level 8 or higher, facilitator experience of five years or more in DEIB or organisational behaviour change, and methodology. Preference points are available for black-owned enterprises, black women-owned enterprises and black people with disabilities. Bidders must be registered on the Central Supplier Database, hold valid tax compliance status, and submit bids on official forms by the closing deadline of 27 November 2026 at 11:00, with no electronic submissions accepted. The contract will be governed by SANParks' standard services agreement, including POPIA compliance, intellectual property assignment to SANParks and confidentiality obligations.