The Western Cape Government seeks qualified mediators to provide facilitation and mediation services for public transport conflict resolution over a three-year period. Bidders must have at least five years of commercial mediation experience.
This tender invites experienced mediators to join a panel that will assist the Western Cape Government in resolving conflicts within the public transport sector, particularly focusing on the minibus taxi industry. The selected mediators will be required to conduct fact-finding exercises, consult with stakeholders, and compile detailed reports on each case. Candidates must demonstrate a solid background in commercial mediation, with a minimum of five years of relevant experience, and provide formal references and qualifications.
Mediators will be engaged on an ad hoc basis, ensuring that disputes are handled promptly and effectively to foster a safer and more reliable public transport environment. The successful bidders will be expected to uphold principles of professionalism, integrity, and objectivity throughout the mediation process. Additionally, the tender outlines that all travel and accommodation expenses incurred during the mediation must be pre-approved and will be reimbursed based on actual costs.
This tender is suitable for businesses specializing in mediation and conflict resolution, particularly those with experience in public transport or community engagement. Companies with a proven track record in commercial mediation and a physical office within 50km of Cape Town are encouraged to apply.