This tender has closed on 15 October 2026.
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This tender seeks a qualified service provider to deliver ITIL 5 Foundation training for four officials over a five-day period. The training aims to enhance IT service management skills and improve operational efficiency within the agency.
The South African Social Security Agency is inviting proposals for the procurement of ITIL 5 Foundation training services. The selected service provider will be responsible for conducting a comprehensive five-day training program designed for four officials. This training will cover the fundamental principles and practices of ITIL 5, equipping participants with the necessary skills to improve IT service management and align IT services with business needs.
The training program should include interactive sessions, practical exercises, and assessments to ensure that participants gain a thorough understanding of ITIL 5 concepts. The successful provider must demonstrate expertise in ITIL training and have a proven track record of delivering similar training programs. By investing in this training, the agency aims to enhance its operational capabilities, leading to improved service delivery and efficiency in managing IT services.
This tender is suitable for training providers specializing in IT service management and ITIL methodologies. Businesses with experience in delivering accredited ITIL training programs and a strong understanding of the public sector's needs are encouraged to apply.
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