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Buy nowThe Department of Correctional Services seeks a service provider for a 15-year contract to design, install, and maintain an Inmate Communication System across 243 correctional facilities. The contract is reviewable every five years.
This tender invites bids for the provision of a comprehensive Inmate Communication System (ICS) to the Department of Correctional Services. The successful bidder will be responsible for the design, supply, installation, configuration, integration, operation, training, support, and maintenance of the ICS across all designated correctional facilities over a period of fifteen years, with the option for review every five years. The solution must include robust telephony services, secure administrative interfaces, real-time monitoring, and compliance with all relevant regulations, ensuring a secure and reliable communication infrastructure for inmates.
Bidders must demonstrate experience in installing and maintaining similar systems, provide a detailed implementation plan, and ensure compliance with South African laws, including POPIA and ICASA regulations. The ICS will facilitate secure communication for inmates while maintaining strict monitoring and reporting capabilities, thereby enhancing the overall management of inmate communications. This project aims to modernize the correctional communication system, ensuring that inmates can maintain contact with their families while adhering to security protocols.
This tender is suitable for businesses specializing in telecommunication solutions, particularly those with experience in correctional facility systems, ICT infrastructure, and compliance with South African regulations.