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Buy nowThe Mining Qualifications Authority seeks a service provider for 12 months of support and maintenance services for Microsoft Dynamics CRM 365. Key requirements include system maintenance, technical support, and integration services.
The Mining Qualifications Authority (MQA) is inviting proposals for the appointment of a service provider to deliver comprehensive support and maintenance services for Microsoft Dynamics CRM 365 over a period of 12 months. This initiative aims to ensure that the MQA can effectively utilize its CRM system post-implementation, enhancing operational efficiency and user satisfaction. The selected provider will be responsible for a range of services, including system maintenance, troubleshooting technical issues, customizing reports, and ensuring seamless integration with other systems.
The scope of work encompasses not only routine support but also the configuration of workflows, access to the latest updates, and ad-hoc development as approved by the MQA. Bidders must demonstrate substantial experience in Microsoft Dynamics CRM 365 support, providing reference letters from previous clients and showcasing the qualifications of both senior and junior technical resources. This tender represents an opportunity for qualified firms to contribute to the MQA's mission of enhancing skills development and economic growth in South Africa.
This tender is suitable for IT service providers with proven expertise in Microsoft Dynamics CRM 365, particularly those with experience in cloud solutions and a track record of delivering support and maintenance services to public entities or similar organizations.