The City of Johannesburg seeks a service provider for the development and support of Non-SAP business applications over 36 months. Key requirements include 24/7 application support, development capabilities, and license management.
This tender invites experienced service providers to deliver comprehensive Non-SAP business application development and support services for a period of 36 months. The successful bidder will be responsible for maintaining operational stability through 24/7 support, proactive monitoring, and timely updates of existing applications. Additionally, the provider will engage in the design and development of new applications, ensuring alignment with the City’s digital transformation initiatives.
The scope includes three categories: Application Support Services, which entails ongoing maintenance and incident management; Application Design and Development, focusing on agile enhancements and strategic initiatives; and Current License Renewal Requirements, ensuring compliance and operational continuity for critical software assets. The service provider must demonstrate a proven track record in managing complex application environments and possess the necessary technical skills across various platforms. This partnership aims to enhance service delivery to citizens while modernizing the City’s technological landscape.
This tender is suitable for IT service providers with expertise in application development, support services, and experience working with municipal or large-scale organizations. Companies that can demonstrate a strong capability in agile development methodologies and have a proven track record in managing complex application environments are encouraged to apply.