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Buy nowThis tender seeks a service provider to deliver a three-day training course on interpreting and managing conflicts within the workplace for 50 participants. The training will enhance conflict resolution skills among social workers and supervisors.
The KwaZulu-Natal Department of Social Development is inviting bids for the provision of a comprehensive training program focused on interpreting and managing conflicts within the workplace. This three-day course is designed for 50 participants, specifically targeting social workers and their supervisors. The training will be held in Durban, with the venue to be sourced by the department. Participants will gain essential skills and techniques for effectively resolving conflicts, which are critical in their interactions with clients and colleagues.
The scope of this training includes the facilitation of learning, provision of course materials, and the use of appropriate training equipment. Bidders must demonstrate their capability to deliver high-quality training, including providing certified facilitators and a structured program that encompasses assessments and certificates of completion. The training aims to empower social services workers with the necessary tools to manage conflicts, thereby improving workplace dynamics and service delivery to clients.
This tender is suitable for training providers with expertise in conflict management and workplace training, particularly those experienced in delivering programs to social services or similar sectors. Businesses should have a proven track record in facilitating training sessions and providing relevant certifications.