Launch promo 53% off — full access for R399/month R850
Buy nowJoburg Market seeks a qualified service provider for the application maintenance of its Sales Processing System (SPS) for a period of 36 months. Key requirements include Oracle expertise, 24/7 support, and knowledge transfer.
The Joburg Market is inviting tenders for the provision of application maintenance services for its custom-developed Sales Processing System (SPS) over a duration of 36 months. The successful bidder will be required to deliver on-site support for approximately 150 hours per month, addressing application development, bug fixes, enhancements, and migrations to newer technologies. The service provider must possess Oracle accreditation and demonstrate proficiency in Oracle Forms, BI Publisher, and Application Express, among other technologies.
In addition to regular maintenance, the service provider will be expected to offer 24/7 standby support, particularly during critical trading hours, ensuring minimal disruption to operations. The role includes knowledge transfer and training for Joburg Market staff, ensuring a seamless transition and ongoing support capability. The tender also requires adherence to strict compliance with Joburg Market's IT policies and the provision of a comprehensive escalation procedure for emergency situations. This tender represents an opportunity for Oracle partners and experienced IT service providers to engage in a long-term partnership with Joburg Market, contributing to the efficiency and reliability of its trading operations.
This tender is suitable for Oracle-accredited IT service providers with experience in application maintenance and development, particularly those familiar with custom software solutions in a trading or market environment.