Managed Voice and Data Services

Open Closing: 28 Sep 2026 at 11:00 Published: 4 Sep 2026

Overview

Summary

The Council for Medical Schemes seeks proposals for managed voice and data services for a four-year period. Providers must deliver reliable, secure, and scalable connectivity solutions, including ongoing support and maintenance.

Detailed Description

The Council for Medical Schemes (CMS) is inviting proposals from qualified service providers for the provision of managed voice and data services over a four-year contract. The successful bidder will be responsible for delivering high-quality, secure, and scalable voice and data connectivity solutions tailored to the CMS's operational needs. Key requirements include the provision of a 200 Mbps fibre connection, implementation of a Multiprotocol Label Switching (MPLS) Virtual Private Network (VPN), and ongoing support with a guaranteed 99.5% uptime.

The scope of work encompasses the installation of networking devices, including routers and voice gateways, as well as comprehensive support services that include 24/7 client assistance, incident management, and regular performance reporting. Bidders must demonstrate technical expertise, organizational capacity, and a proven track record in delivering similar services. This tender presents an opportunity for businesses to engage with a prominent public entity and contribute to enhancing the communication infrastructure within the healthcare sector.

Suitable Businesses

This tender is suitable for telecommunications companies, IT service providers, and firms specializing in managed network services with experience in delivering solutions to public sector clients.

Documents

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Briefing Information

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