Request for quotations to develop and enhance the PRASA Mobile Super App, focusing on long-distance ticketing and a WhatsApp passenger channel over a 24-week period.
The Passenger Rail Agency of South Africa (PRASA) is seeking qualified service providers to develop and enhance its Mobile Super App, which includes long-distance ticketing capabilities and a WhatsApp passenger channel. The project aims to modernize the existing mobile application, ensuring a seamless user experience across various PRASA services. Key deliverables include a comprehensive assessment of the current app, the design of a modular Super App architecture, and the integration of secure ticket purchasing functionalities. The successful bidder will also implement an API-first shared service layer for enhanced operational efficiency and passenger engagement.
This initiative is crucial for improving passenger accessibility to essential travel information and services, enabling users to find available services, view schedules, and purchase tickets digitally. The project will also focus on cybersecurity, data governance, and operational readiness, ensuring that the new platform is robust and secure. The selected service provider will be expected to deliver a fully functional product within six weeks, followed by an 18-week period for enhancements and support, culminating in a total project duration of 24 weeks.
This tender is suitable for software development firms with experience in mobile applications, particularly those familiar with transportation services and digital ticketing solutions. Companies with expertise in user experience design, API integration, and cybersecurity will find this opportunity particularly relevant.
Answer a few questions — by voice, chat or a short form — and your official quote arrives as a PDF you can circulate for sign-off, ready to accept online. One fixed annual figure for your whole bid team.