SASL Interpreting and Voice-Over Services NEW

The Government Communication and Information System (GCIS) has invited bids for the appointment of a service provider to render 600 hours of South African Sign Language (SASL) interpreting and voice-over services. The requirement supports the GCIS mandate under Section 195(g) of the Constitution to ensure that public information is timely, accurate and accessible. It also supports GCIS obligations under the Use of Official Languages Act, 2012 (Act 12 of 2012) and the SASL Bill, which recognised SASL as one of South Africa's 12 official languages.

The successful provider will deliver simultaneous SASL interpreting at government programmes, mainly in Gauteng and Cape Town, with the possibility of assignments in other provinces. Services include voice-over interpreting from SASL to English, interpreting written text into SASL for digital government materials such as videos, and SASL interpreting on virtual platforms such as MS Teams and Zoom. Work will be carried out in GCIS studios where required. Bidders must demonstrate quality assurance processes, a dedicated account manager with a detailed CV, and a monthly-style invoicing process with detailed invoices submitted after services are rendered. Transport costs are reimbursed at approved government fuel rates. Rates must not exceed R1 600 per hour per interpreter, including VAT.

Mandatory requirements (Gate 0) include a minimum staff complement of four SASL interpreters, each holding a SAQA-accredited NQF Level 6 Language Practice qualification with SASL as a language of specialisation, supported by CVs and certified qualifications. Bidders must also provide at least three signed reference letters from clients served within the last five years, and proof of SASL capability in the form of two 10-minute videos submitted on a readable USB: one showing four interpreters providing SASL interpreting and voice-over of the audio script in the addendum, and one showing at least two interpreters in simultaneous interpreting from English to SASL. Bids are scored on functionality (minimum 60% to proceed) and on price and specific goals under the 80/20 preference point system, with points available for enterprises owned by women (40% or more), persons with disabilities (20% or more), and qualifying small or exempted micro enterprises. The appointed provider and its interpreters will be subject to positive screening and top-secret vetting, and a service-level agreement will govern performance. Payment is made within 30 days of receiving valid invoices, with no advance payments. Bids must be delivered in a sealed envelope to the GCIS tender box at Tshedimosetso House, Hatfield, Pretoria, by 11:00 on 6 November 2026. A non-compulsory hybrid briefing is scheduled for 30 October 2026, from 10:00 to 12:00. Bids remain valid for 90 days.