This tender seeks quotations for the provision of support and maintenance services for Microsoft Identity Manager, SCOM, SCSM, and SCCM for a duration of 12 months. Bidders must be accredited Microsoft Partners and provide relevant documentation.
The South African Bureau of Standards is inviting bids for the provision of comprehensive support and maintenance services for Microsoft technologies, specifically focusing on Microsoft Identity Manager, System Center Operations Manager (SCOM), System Center Service Manager (SCSM), and System Center Configuration Manager (SCCM). This contract will span a period of 12 months and aims to restore and enhance the organization's IT service management capabilities following a significant cyber security incident. The successful bidder will be responsible for implementing ITIL-aligned workflows, proactive monitoring, and automated endpoint management to ensure efficient incident handling and service delivery.
Bidders are required to submit a detailed implementation plan that outlines their approach to re-establishing the System Center environment, including risk management strategies and post-implementation support. The scope of work includes the integration of various platforms, such as Windows endpoints, Linux servers, and cloud services, to ensure a robust and secure IT infrastructure. Additionally, bidders must demonstrate their capability through previous experience and provide contactable references. This tender presents an opportunity for qualified service providers to contribute to the enhancement of the SABS's operational efficiency and security posture.
This tender is suitable for IT service providers, particularly those with expertise in Microsoft technologies and ITIL best practices. Businesses that are accredited Microsoft Partners and have a proven track record in implementing and supporting Microsoft System Center products should consider applying.