Identity Lifecycle Management Solution

Open Closing: 2 Jul 2026 at 10:00 Published: 29 May 2026

Overview

Summary

This tender seeks a comprehensive solution for the supply, installation, maintenance, and support of an Identity Lifecycle Management system for the City of Cape Town, ensuring secure access and identity governance.

Detailed Description

The City of Cape Town is inviting tenders for the supply, installation, maintenance, and support of an Identity Lifecycle Management (ILM) solution. This project aims to enhance the management of identities across various systems, ensuring secure access and compliance with governance policies. The solution will encompass Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Identity Proofing components, integrated seamlessly with existing systems. The contract period is set for ten years, emphasizing the need for a robust, scalable, and secure platform that can adapt to evolving technological and regulatory landscapes.

Key requirements include the ability to manage user identities through automated workflows, enforce security policies, and provide comprehensive reporting capabilities. The solution must support integration with existing applications and comply with relevant data protection regulations. The successful bidder will be responsible for delivering a fully operational system, including training for City staff and ongoing support to ensure optimal performance and security throughout the contract duration. This initiative is crucial for improving service delivery and safeguarding sensitive information within the City’s digital infrastructure.

Suitable Businesses

This tender is suitable for IT companies specializing in identity management solutions, software development firms with expertise in security and compliance, and service providers capable of delivering long-term support and training services.

Documents

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Briefing Information

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