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Electricity Meter Reading and Disconnection Services

Open Closing: 6 May 2026 at 10:00 Published: 27 Mar 2026

Overview

Summary

This tender seeks services for electricity meter reading, delivery of disconnection notices, and managing disconnections and reconnections over a 36-month period. Key requirements include proven experience and compliance with safety regulations.

Detailed Description

The City of Cape Town is inviting tenders for the provision of electricity meter reading services, including the delivery of warning notices for disconnection, as well as the execution of disconnections and reconnections. The contract will span 36 months, commencing no earlier than July 1, 2027. Tenderers must demonstrate their capacity to manage meter reading across two designated regions, ensuring a minimum reading rate of 85% and compliance with the National Electricity Regulator's standards. Successful bidders will be responsible for addressing technical and non-technical issues that hinder meter readings and must provide all necessary equipment and trained personnel.

In addition to meter reading, the contractor will be tasked with effective disconnection procedures, including the removal of meter tails and circuit breakers. The contractor must ensure that all disconnections are executed by qualified personnel, with a focus on safety and compliance with health regulations. The tender also emphasizes the importance of timely communication and documentation, including photographic evidence of completed work. This tender offers a significant opportunity for businesses specializing in utility services, ensuring the efficient management of electricity supply and customer relations.

Suitable Businesses

This tender is suitable for utility service providers, contractors with experience in meter reading and electrical disconnection services, and companies capable of managing large-scale operational tasks in compliance with municipal regulations.

Documents

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Location & Address

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Contact Information

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Briefing Information

Briefing Session: Available
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Special Conditions

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