This tender invites service providers to read water and electricity meters and provide related services for George Municipality until June 2029. Key requirements include functionality evaluations and integration with existing systems.
George Municipality seeks a qualified service provider for the reading of water and electricity meters, along with other related services, effective from the date of appointment until June 30, 2029. The successful bidder will be responsible for ensuring accurate meter readings, maintaining a high level of customer service, and adhering to strict confidentiality protocols during the meter reading process. The contract includes a phased evaluation process focusing on functionality and price, with a minimum score required to progress through each stage.
The scope of services encompasses the reading of approximately 36,500 water meters and 1,850 credit electricity meters, with an emphasis on transitioning to smart water meters and prepaid electricity systems. The service provider must demonstrate the capability to integrate their systems with the existing SOLVEM Platinum Financial System, ensuring real-time data exchange and reporting. This contract not only aims to enhance operational efficiency but also to improve revenue collection and customer satisfaction through accurate billing and timely service delivery.
This tender is suitable for businesses specializing in utility management, meter reading services, and those with experience in integrating software solutions for municipal applications. Companies with a proven track record in similar projects are encouraged to apply.