This tender has closed on 30 April 2026.
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This tender seeks service providers for the digitisation of civics services, immigration, and departmental records over a 36-month period. Key requirements include managing digitisation centres, quality assurance, and training for staff.
The Department of Home Affairs is inviting bids for the digitisation of its civics services, immigration, and other departmental records. The successful service provider will be responsible for preparing a detailed action plan, managing fully equipped digitisation centres, and ensuring the quality and validation of digitised outputs. This project aims to enhance operational efficiency, improve accessibility to records, and support the digital transformation of public services.
The scope of work includes scanning and digitising a vast array of records, maintaining and supporting the digitisation system, and providing training and capacity building for existing staff and young graduates. The service provider must also supply necessary hardware and software, ensuring compliance with the Department's standards and procedures. This initiative not only aims to streamline record management but also contributes to employment creation and skills development within the community.
This tender is suitable for businesses specializing in digitisation services, IT solutions, and training providers with experience in public sector projects. Companies with a proven track record in managing large-scale digitisation initiatives and those capable of providing comprehensive support and maintenance for digitisation systems are encouraged to apply.