The Road Accident Fund seeks an accredited partner for the renewal of Ivanti ISM maintenance and support services for 12 months. Key requirements include adherence to security protocols and compliance with data protection regulations.
The Road Accident Fund (RAF) is inviting proposals from accredited support partners of Ivanti for the renewal of maintenance and support services for Ivanti ISM (Ivanti Neurons for Enterprise Service Management) for a period of twelve months. This tender emphasizes the importance of robust security measures and compliance with the Protection of Personal Information Act, ensuring that all confidential data is handled with the utmost care and integrity.
The selected service provider will be responsible for maintaining and supporting the Ivanti ISM platform, which includes secure document handling, transportation, retrieval, and storage protocols. The provider must implement comprehensive security measures, including physical security, access control, and cybersecurity standards, to protect sensitive information from unauthorized access and data breaches. Additionally, the service provider will be required to maintain detailed records of document handling and retrieval activities, ensuring transparency and accountability throughout the contract duration.
By partnering with the RAF, businesses will have the opportunity to showcase their expertise in enterprise service management solutions while contributing to the efficient operation of the Road Accident Fund. This tender is ideal for companies that prioritize data security and have a proven track record in providing maintenance and support services for enterprise management software.
This tender is suitable for IT service providers with expertise in enterprise service management solutions, particularly those accredited by Ivanti. Businesses that specialize in data security and compliance with data protection laws will find this opportunity relevant.