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Biometric & IAM System Support Services

Open Closing: 13 Aug 2026 at 11:00 Published: 22 Jul 2026

Overview

Summary

The South African Social Security Agency seeks proposals for a service provider to deliver support and maintenance for its Biometric & IAM System over a three-year period, ensuring optimal functionality and security.

Detailed Description

The South African Social Security Agency (SASSA) is inviting proposals for the appointment of a qualified service provider to support and maintain its Biometric & Identity Access Management (IAM) System for a duration of three years. This tender aims to enhance the operational efficiency and security of SASSA's biometric systems, which are critical for managing social security services effectively. The selected provider will be responsible for troubleshooting, system updates, and ongoing maintenance to ensure the integrity and reliability of the biometric data management processes.

Key requirements include proven experience in biometric system support, a robust understanding of IAM protocols, and the ability to provide timely technical assistance. The service provider will also need to demonstrate compliance with relevant security standards and regulations. By securing this support, SASSA aims to improve service delivery to beneficiaries and maintain high standards of data protection and user authentication, ultimately contributing to the agency's mission of providing social security services to South Africans in need.

Suitable Businesses

This tender is suitable for IT service providers specializing in biometric systems and identity access management, particularly those with experience in government contracts and a strong track record in system maintenance and support.

Documents

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Location & Address

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Contact Information

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Special Conditions

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