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WhatsApp Business Platform Services

Pretoria, National Electoral Commission (IEC)
Open Closing: 18 Mar 2026 at 11:00 Published: 13 Feb 2026

Overview

Summary

The Electoral Commission seeks a service provider for the WhatsApp Business Platform to enhance communication and engagement. Key requirements include integration capabilities and support for high-volume messaging. The tender closes on March 18, 2026.

Detailed Description

The Electoral Commission is inviting proposals for the provision of WhatsApp Business Platform services aimed at improving communication with stakeholders and the public. The selected service provider will be responsible for implementing and managing the WhatsApp Business Platform, ensuring seamless integration with existing systems, and providing ongoing support for high-volume messaging. This initiative is crucial for enhancing voter engagement and information dissemination during electoral processes.

Key requirements include the ability to handle large volumes of messages, integration with existing electoral systems, and compliance with data protection regulations. The service provider should also demonstrate experience in managing similar platforms and provide a clear plan for implementation and support. This tender presents an opportunity for businesses specializing in communication technologies to contribute to the democratic process by facilitating effective and efficient communication channels.

By leveraging the WhatsApp Business Platform, the Electoral Commission aims to streamline interactions with voters, provide timely updates, and enhance overall public engagement. This service is expected to play a significant role in ensuring that citizens receive accurate information regarding elections, thereby fostering transparency and trust in the electoral process.

Suitable Businesses

This tender is suitable for businesses specializing in communication technologies, particularly those with experience in messaging platforms and integration services. Companies with a proven track record in supporting high-volume messaging and compliance with data privacy regulations are encouraged to apply.

Documents

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