This tender seeks a service provider for the renewal and management of Mimecast licenses for 85 users over three years, including support and training for the internal ICT team.
The Mine Health and Safety Council (MHSC) is inviting bids for the renewal of Mimecast licenses, which are crucial for secure email communication and archiving. The successful bidder will provide licenses for 85 users, upgrading from the current 75, and will include services such as Mimecast Advanced Protection Cloud Gateway, A1 Archiving, Engage Pro, and DMARC Analyzer T4. Additionally, the contract encompasses ongoing customer support, management of the Mimecast tenancy, and training for four members of the MHSC ICT team.
The scope of work includes ensuring compliance with security protocols, managing user onboarding and offboarding, and providing continuous monitoring and configuration of the Mimecast services. This three-year contract aims to enhance the organization's email security posture while facilitating knowledge transfer to internal staff, thereby ensuring sustainability and self-sufficiency in managing the Mimecast environment. Bidders must be certified Mimecast partners and demonstrate their capability to deliver the required services effectively.
This tender is suitable for IT service providers, particularly those specializing in email security solutions, software licensing, and technical support services. Businesses with experience in Mimecast products and a proven track record of managing similar contracts are encouraged to apply.
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