Business Etiquette and Workplace Discipline Training NEW

The Natal Sharks Board, a KwaZulu-Natal public entity, is seeking to appoint a service provider to conduct business etiquette and workplace discipline training for its operations staff. The procurement is advertised under reference 6884-ZNQ-CORP-26 and falls under the Education category on eTenders. The core requirement is a professional training intervention that strengthens professional conduct, communication standards, and disciplined workplace behaviour among operational employees. The detailed training scope, content outline, delivery format, number of participants, venue arrangements, and deliverables are set out in the tender specification document (Spec 6884 Etiquette Training), which should be reviewed in full before bidding.

All bidders must complete the mandatory supporting documents included with the tender. These are the Standard Bidding Document 4 (SBD 4), which is the declaration of interest covering state employment, relationships with procuring-institution staff, and related-enterprise interests, and the SBD 6.1 Preference Points Claim Form under the Preferential Procurement Regulations, 2022. The applicable preference point system (80/20 or 90/10) is determined by the Rand value of the requirement as stated in the tender conditions. Under the 80/20 system shown in the form, up to 20 points are available for specific goals verified through the Central Supplier Database (CSD) and CIPC, with points awarded for levels of black ownership (20 points for 100% black-owned, 18 for 60-79%, 16 for less than 60%, and 14 for white-owned enterprises). Bidders must submit proof of these claims, as failure to do so means the points will not be awarded. Bidders should also confirm active CSD registration, tax compliance, and that they are not listed on the Register for Tender Defaulters or the List of Restricted Suppliers.

The benefits of this training include improved professionalism and client-facing conduct, clearer understanding of workplace discipline expectations, and a more consistent organisational culture across the operations team. The Natal Sharks Board gains a more capable and accountable workforce, while the successful service provider gains a public-sector contract and a reference in corporate training. Interested bidders should note the short submission window, with the tender published on 9 November 2026 and closing on 13 November 2026, and should prepare their documentation, pricing, and proof of specific-goals status promptly. Clarification questions should be directed through the official channels stated in the tender documents.