Technical Support and Maintenance for Microsoft Dynamics GP

Open Closing: 30 Apr 2026 at 12:00 Published: 20 Apr 2026

Overview

Summary

This tender invites bids for technical support, maintenance, and financial advisory services for Microsoft Dynamics GP over a 12-month period. Key requirements include system configuration, user training, and compliance with accounting standards.

Detailed Description

The Independent Development Trust (IDT) seeks qualified service providers to deliver comprehensive technical support and maintenance for Microsoft Dynamics GP for a duration of 12 months. The selected provider will be responsible for reviewing the current utilization of the system, advising on enhancements, and configuring the software to meet the IDT's operational needs. This includes ensuring effective program reconciliations, automated reporting, and compliance with relevant accounting standards such as SA GAAP and IFRS.

Additionally, the service provider will implement a training program for end users and ICT personnel, ensuring knowledge transfer and capacity building within the IDT. The project scope encompasses troubleshooting, system maintenance, and ongoing technical support, including error resolution and database management. The successful bidder will also develop controls to prevent irregular expenditure and enhance billing functionalities. This tender represents an opportunity for businesses with expertise in ERP systems, particularly Microsoft Dynamics GP, to contribute to the IDT's mission of delivering essential social infrastructure.

Suitable Businesses

This tender is suitable for IT service providers with proven experience in ERP systems, particularly Microsoft Dynamics GP, and those capable of delivering training and technical support to government or large organizational clients.

Documents

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