Telephone System Maintenance and Support

Open Closing: 11 Dec 2026 at 12:00 Published: 3 Nov 2026

Overview

Summary

Swartland Municipality seeks a service provider to maintain and support its telephone systems until 30 June 2029. Bids close 11 December 2026 and are scored on an 80/20 preference point system with B-BBEE and locality claims.

Detailed Description

Swartland Municipality, located in the Western Cape, has invited tenders for the maintenance and support of its telephone systems for the period ending 30 June 2029. The contract covers the ongoing upkeep, support and servicing of the municipality's telephone infrastructure in line with the specifications set out in the official bid documentation. The notice itself summarises the requirement, so prospective bidders should obtain the full bid documents to confirm the detailed technical scope, service levels and deliverables.

Bidders must submit sealed quotations, clearly marked with reference 28.26.27, to the Municipal Head Offices on the corner of Kerk and Voortrekker Street, Malmesbury, no later than 12:00 on Friday 11 December 2026. Late, electronic and faxed submissions will not be accepted. Hard copies of the tender documents can be collected from the Municipal Offices in Kerk Street during normal office hours for a non-refundable fee of R190.00, while electronic copies are available free of charge on request. Technical queries may be directed to Mr Johan Pienaar on 022 487 9400, and document-related enquiries to Jo-Maré van der Westhuizen on 022 487 9700 or vanderwesthuizenj@swartland.org.za.

The evaluation will use the 80/20 preference point system, under which price and B-BBEE status are weighted. To claim preference points, bidders must fully complete the attached MBD 6.1 schedule and claim the points in paragraph 6.1, and must submit original or certified copies of a valid B-BBEE Status Level Verification Certificate with their bid. Bidders wishing to claim locality points must also provide proof of locality. The bid is subject to the General Conditions of Tender and any applicable Special Conditions of Tender. The municipality is not bound to accept the lowest or any tender and reserves the right to omit any part of the tender. The Preferential Procurement Policy is available for inspection at the municipal offices during normal office hours.

Suitable Businesses

This tender is suited to telecommunications and ICT service providers with experience in maintaining business or PABX telephone systems, including VoIP and related voice infrastructure, and in providing technical support to public sector clients. Businesses should have the technical capacity to support the systems over the full contract period. Companies with a valid B-BBEE Status Level certificate or locality within the Swartland area may benefit from additional preference points. Small, medium and local enterprises are encouraged to apply, provided they can meet the technical and compliance requirements in the bid documents.

Documents

Document 1
Added: ••• ••, ••••
Document 2
Added: ••• ••, ••••
Plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Location & Address

Street Address
••••••••••
Suburb
••••••••••
Postal Code
••••
Delivery Address
••••••••••
Plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Contact Information

Contact Person
•••• ••••
Email
••••••••@••••••••
Phone
+27 •• ••• ••••
Plans from R199/month
Plans from R199/month · AI drafting with a quoted licence

Open this tender in full

Starter gives you this tender's documents, requirements, location and buyer contacts, plus every new tender matched to your business, for R199/month.

Cancel anytime · No contract · Secure checkout by Paystack

Every tender that fits your business, for R199/month.

See your matched tenders before you pay, then get their documents and buyer contacts straight away. Cancel anytime, no contract.