The City of Cape Town seeks a digital platform to enhance idea management and public participation for the fiscal years 2028/29 to 2030/31. Key requirements include user engagement features, analytics, and a robust support system.
This tender aims to procure a comprehensive digital platform designed to facilitate effective idea management and public participation within the City of Cape Town. The platform should enable citizens, stakeholders, and city officials to engage in constructive dialogue, submit ideas, and provide feedback on municipal initiatives. Key functionalities include user self-registration, submission management, campaign management, and detailed reporting capabilities. The platform must also ensure accessibility across various devices and comply with local data privacy regulations.
The successful bidder will be responsible for the platform's setup, deployment, and training of city officials, ensuring that the system is operational within one calendar month. Additionally, the platform should support a minimum service uptime of 99% and provide ongoing technical support. By implementing this platform, the City aims to foster innovation, improve service delivery, and enhance citizen engagement in governance processes, ultimately leading to a more collaborative and transparent municipal environment.
This tender is suitable for software development companies, IT service providers, and firms specializing in digital engagement platforms that can deliver robust solutions for public sector clients.
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